Subway Restaurants

Reviews

• Noe R.

  star star star star star_border 20 July 2026

  The food I can only give three stars, but the customer service I receive here is excellent. I am specifically speaking of Gustavo, who always makes an effort to chat when I stop in for my lunch hour. I come here enough that Gustavo knows my order, and one time even began putting it together before I got a chance to speak.
  
  Gustavo and the others (I apologize I do not know their names) are always cool and keep the line moving.  If there is a long line, do not be discouraged: their speed is actually pretty impressive. I've seen them churn through long lines in about 5 minutes. Impressive.
  
  I usually only get the chicken ranch sandwich, as it has the most flavor of everything I've ordered there in the past.  
  
  Another thing that is cool is they do have parking in the back, which is highly convenient for the location.

• Lisa F.

  star star_border star_border star_border star_border 13 July 2026

  This was by far my worst subway experience. The Hispanic worker behind the counter was rude. My sandwich was made on over cooked bread. I wouldn't dare ask for another sandwich.

• Halle L.

  star star_border star_border star_border star_border 11 July 2026

  Just had my assistant go to get me a 6' club sand and he came back with bread meat and mayo??? The guy behind the counter was rude and has been tjere long enough NOT TO BE!! So here I sit w/and uneatable sandwich:( NOT OK...NOT COOL!

• MJ W.

  star star star star star 30 June 2026

  Carlos, is a true sandwich artist.  The line was out the door, but I didnt mind.  Watching his speed was amazing.  I was very impressed.  He had great technique.  I think everyone that works at subway should watch him work under pressure.  Calm, cool, collected and FAST.
  
  Quick Tip:
  If you fill out the survey on your receipt, you get a free cookie.

• Shawn P.

  star star star_border star_border star_border 28 June 2026

  Its subway, there is nothing specifically good or bad about this particular site.  They do get a large rush of orders during lunch and do there best to keep up with the line (i've had to leave before because it was just taking too long though).  I do sometimes feel like employees are skimping on ever topping (to the point where you have to ask them for more peppers/more dressing/etc) but I guess that is just the corporate sandwich business. Location is nice since there are not a lot of take out food options on mass ave.  I give two stars since the interior and sandwich quality is only average (even compared to other Subways).  I have complained before about the fact that the store copy of receipts has your full credit card number on them and they were stacking them up next to the register during lunch (where anyone could swipe them) but that was a while ago.